By booking the TechTruck Minecraft Puzzle cube virtual party, you agree to the following terms and conditions:
1- Once a date and time to book is offered, this must be confirmed within 48 hours. Failure to do so may result in the date and time being booked by another customer. The booking is not confirmed until full payment has been made. Full refunds will only be made up to 28 days before the party date (see point 3 for exception). Less than 28 days before a party date a booking can only be rescheduled, not refunded, and must take place within 12 months of the original booking date. TechTruck takes no responsibility for rebooking. If a new party date is not requested within 12 months, the booking will be rendered invalid.
2- If the party cannot go ahead and TechTruck is not at fault, TechTruck will offer to reschedule the booking for an alternative date/time that suits both parties.
3- In the unlikely event of TechTruck being unable to provide the party on the allocated date/time, for any reason, TechTruck will offer to reschedule or refund in full.
4- After booking TechTruck advises all participants test their set up with us at the latest 24-48 hours before the party. This is very important to avoid delays and disappointment on the day of the party. We will endeavour to assist with any issues encountered, however TechTruck are not responsible for anyone who can't access the game due to incorrect set up or their systems failing and no compensation will be offered for this.
5- All participants must be running Minecraft Bedrock edition. This must be updated to the most recently released update. Java edition is not compatible.
6- Although TechTruck will try to help wherever possible, TechTruck can't guarantee all participants gain access to the game. TechTruck will send a comprehensive guide on set up requirements including instructions, and offers testing and assistance prior to the party date to ensure smooth running on the day of the party. TechTruck is not responsible for distribution of the guide to any person other than the party organiser, and will not be responsible for any technical failures as a result of non-distribution or failure to follow the guide.
7- TechTruck reserves the right to remove any player from the game who is abusive, uses threatening behaviour or bad language. Anyone found to be using code to destroy the world or gain an advantage in the game will be removed.
8- TechTruck will not tolerate any abusive, aggressive or threatening language towards its staff. TechTruck reserves the right to terminate the party or cancel the booking at any time for this reason.
9- All parties are hosted by DBS checked staff.
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We will not share information or pictures publicly, unless the information and/or pictures have already been made available in a public forum for example on social media.